Strategic development agenda

In the long term, the Customs Business Consultation (ODB) has four development lines:

• Coordinated Border Management
  the customs authorities at the Dutch border act as a single supervisory service)
• Service provision
  Dutch Customs strives to provide reliable and adequate services. This means good accessibility and short lead times, efficient physical checks and an adequate level of knowledge.
• ICT and Innovation
  Dutch Customs realises that a modern, flexible and seamless information system is essential to monitor and process the cross-border movement of goods. That is why we are constantly working on perfecting an extremely reliable ICT infrastructure. In order to innovate, we continue to invest in increasing our knowledge, monitoring new developments and experimenting with their applicability for Dutch Customs.
• Trade Facilitation and Supervision
  The core of our Pushing Boundaries vision is that we have a complete overview of the flow of goods. We then apply a system of layered enforcement. This means that every market player, from a reliable company to an unknown business, receives an appropriate approach to checks. The form of trade facilitation is also determined based on familiarity, reliability and transparency. On the other hand, the business community must assume its responsibility and behave in a compliant manner. This principle is elaborated by Dutch Customs, where necessary with the support of the business community.