Log in for Customs matters 

As an economic operator, you may log in here to manage your customs matters electronically.

You log in with eHerkenning

You need eHerkenning (eRecognition) with reliability level 3. Would you like to apply for eHerkenning or would you like to know more about it? Please click on this link for more information: eHerkenning authentication and authorisation.

Logging in on the EU Trader Portal

From 1 May 2019, using the EU Trader Portal, you can apply for cross-border customs decisions or authorisations and amend these. These are authorisations which are valid in more than 1 Member State. The portal provides useful tips and how to use it. To go to the portal, please click on ‘í’.

Logging into the EU Trader Portal

We are continuing to expand our portals

In addition to the cross-border decisions and authorisations the EU Trader Portal contains more Union Customs Code (UCC) decisions. You will be notified as soon as the portal can be accessed in order to get customs decisions. 

Do your need any help?

Do you have any technical questions about the portal? Please contact Nationale Helpdesk Douane: 088 - 156 66 55. In the event of any issues logging in with eHerkenning, please call your supplier.