Provisioning and bunkering
Do you want to bring supplies or bunkers on board a sea-going vessel? If so, you must first inform the Customs Administration.
Provisioning
Please submit the notifications of planned provisioning to the Customs Administration digitally via the Air and Maritime Single Window. You do so by using the Notification Ship’s Provision (PRO message). This applies to provisioners and ship suppliers.
Following your notification, you may be asked to submit supporting documents digitally.
No later than the first business day following the provisioning, you must then submit the customs declarations or the electronic Administrative Documents (e-AD) to the Central reporting centre for provisions. You can drop them off or send them. The address of the reporting centre is shown below.
Please note!
Are you submitting this notification for supplies which are under the (customs administration) regime for (re-)export? The message 'confirmation of exit' is then generated automatically. You do not need to submit a declaration then.
Are you submitting this notification for supplies which are under the customs transit procedure? And do you have a Permit for admitted addressee? Then you do not need to submit the accompanying document. Do you not have a Permit for admitted addressee? If so, you must then sign out the shipment in the usual manner at the Central reporting centre for provisions.
The address details of the reporting centre are:
Central reporting centre for provisions
Customs Administration Office Port of Rotterdam
Maasvlakte Office
Bosporusstraat 5
NL-3199 LJ Rotterdam (Maasvlakte)
Emergency procedure
Failure to connect to Customs? Or failure in the automation systems, either at Customs or at your end? The emergency procedure (only available in Dutch) explains what you can do to keep your logistical process going.
Bunkering
Please submit the notifications of planned deliveries of bunkers to the Customs Administration digitally via the Air and Maritime Single Window. You do so by using the Notification Ship’s Provision (PRO message).This applies to all bunker suppliers.
Emergency procedure
You may only use the emergency procedure if the Customs Administration gives you permission to do so. You then send us an e-mail, containing the completed and attached Report provisions/bunkers.
Questions
If you have any questions, please contact the National Customs Helpdesk (Nationale Helpdesk Douane).
