Emergency procedures

Malfunction in the computer link with Customs? Or malfunction of the computer systems at Customs or in your company? The emergency procedure describes what you can do to your logistics process account.

Maintenance and incidents

For more information about maintenance and incidents, refer to Overview actual state Dutch Customs systems (Service Messages Maintenance & Incidents). Stay tuned and subscribe to the maintenance and incidents RSS feed for the latest messages.

Entry

• Customs Manifest Emergency Procedure (Entry) by air
• Customs Manifest Emergency Procedure (Entry) by sea

Import

This emergency procedure is only available in Dutch. 

Transport

These emergency procedures are only available in Dutch.

Export and Export (ECS)

These emergency procedures are only available in Dutch.